Need help fixing issues with the Fut Web App

Apps
1

I’m suddenly having problems with the Fut Web App not loading correctly and some features like squad management and transfers won’t work. I’ve tried different browsers, cleared cache, and even logged in on another device but nothing helped. Could someone explain why this might be happening and what steps I can take to fix or troubleshoot these Fut Web App issues?

2

Had the same Fut Web App issues a few weeks ago. Page half loads, squads and transfers greyed out or loop forever. Tried all the browser stuff like you and nothing fixed it. What helped was a few specific things on the EA side.

Run through these in order:

  1. Check EA account status
    • Log in on EA.com, go to Account settings.
    • Check if your account has any security flags or “action required” messages.
    • If you changed email, password, or got a login verification prompt recently, the app sometimes bugs out until you reaccept terms.

  2. Reaccept the User Agreement
    • Log into the game on console or PC.
    • Go into Ultimate Team.
    • If it asks you to accept agreements or policies, do it.
    • Then fully close the game, wait 1–2 minutes, and retry the Web App.
    This fixed it for me once when the app worked on one device but not another.

  3. Check Fut account status
    • If you got a market warning or soft ban, the Web App often breaks for transfers.
    • Go to EA Help and check for any notices or emails about transfer market restriction.
    • If the market works fine in game but not on Web, move to the next step.

  4. Confirm your “trusted device”
    • Log out from everywhere.
    • Log in to the Web App again and pick “keep me signed in” and confirm the email or SMS code.
    • Some users report the app only worked again once they re-verified a device after EA security changes.

  5. Disable browser extensions fully
    • Try a clean browser profile with no extensions.
    • Ad blockers, script blockers, or VPN extensions break certain Fut endpoints.
    • If you use a VPN, disable it and restart the browser.
    When I had uBlock and a VPN together, transfers would never load.

  6. Clear Fut specific data, not only generic cache
    • In Chrome: go to Settings → Privacy → Cookies and other site data → See all site data and permissions → search for “ea” and “fut” → remove those only.
    • Then close and reopen the browser and log in fresh.
    General cache clear did nothing for me, but deleting the EA domain cookies fixed profile and squads.

  7. Try the Companion App on phone
    • If the Companion App works, issues sit in browser or cookies.
    • If Companion App also fails in the same way, it is almost always account or server side.

  8. Check EA server status and known issues
    • Look at EA FC server status on EA Help or their Twitter / X support page.
    • When they push new content or do maintenance, squad and transfer screens often bug out for some regions.
    • Sometimes it affects only certain time windows.

  9. Check your team privacy settings on console / PC
    • Go into Ultimate Team settings.
    • Turn squad sharing on and off once.
    • Back out to main menu, then back in.
    It sounds dumb but after a title update this resync helped a few people when squads would not load on Web.

  10. Last resort, contact EA support with specifics
    • Note your account email, platform, and when the issue started.
    • Mention that you tried different browsers, devices, and clearing cache.
    • Ask them to check for hidden transfer market flags or partial bans.
    Sometimes there is a “review” on your account that only support agents see, and it affects Web App features but not full login.

If you say which platform you play on and whether the in game transfer market works fine, you will get more targeted tips.

3

Had the same half-loading garbage on the Fut Web App recently, so I feel this one in my soul.

@byteguru already covered most of the “official” EA-side fixes, so I’ll skip repeating all that. A few extra angles to check that helped me and a couple friends:

  1. Region / network weirdness

    • Try tethering from your phone (4G/5G) on the same device where the app is broken.
    • If it works on mobile data but not on your home WiFi, your IP or ISP routing might be triggering EA’s security or failing some API calls.
    • In that case, reboot router, try another DNS (Google 8.8.8.8 / 1.1.1.1), and avoid VPNs completely.
    • Some people basically end up in a “quasi soft-ban” by IP where transfers / squads never load properly.

  2. Check if the broken parts are actually broken everywhere

    • Log into the in-game transfer market and squad screen on your console/PC.
    • See if you can:
      • Search & buy players
      • List players
      • Save a new squad
    • If anything hangs or errors in game, the Web App is just the visible symptom, not the cause.

  3. Look at your club age / activity

    • EA silently limits Web App/Companion features if:
      • Your club is very new
      • You had long periods of inactivity
    • In that case, playing a few Squad Battles or Rivals games and using the market directly in-game for a bit can “wake up” the account and restore full Web App access after a day or two.
    • It’s dumb, but it actually worked for a friend whose Web transfer market was just looping.

  4. Cross-save / multiple platform confusion

    • If you played on two platforms (say PS and PC) or migrated generation, sometimes EA’s backend gets confused what your “active” club is.
    • Make sure the club you want is the one you actually load in on console/PC before using the Web App.
    • Log out of Web App, log in again, and check the club name and coin total match exactly with your main platform.

  5. Language & URL trick
    Sounds stupid, but:

    • Switch the Web App language at the bottom to something else (like Spanish), reload, try squads/transfers.
    • Then switch back to your main language.
    • Also try hitting it directly from ea.com/fc-ultimate-team/web-app instead of old bookmarked URLs. Old paths sometimes use cached redirects that bug things.

  6. Check for partial loading via browser dev tools (quick and dirty)

    • Hit F12 → Network tab.
    • Reload the Web App and watch for red X / failed requests, especially anything with fut or ut in the path.
    • If you’re getting 403 / 451 / 5xx on specific calls, it’s nearly always account or security rules on EA’s side, not your browser.
    • Screenshot that and throw it at EA support if you end up contacting them. Makes them move a bit faster.

  7. Time-based quirks

    • Sometimes specific content windows cause only parts of the app to bug out for certain accounts (e.g. right after promo release or maintenance).
    • If your issue started exactly after new content dropped, try at a very different time (early morning / late night).
    • If it “randomly” works at off hours, that points even more to EA backend stuff, not your browser.

  8. Full account relink if you use console network

    • If you’re on PlayStation/Xbox:
      • Go to EA account page
      • Temporarily unlink the console network account
      • Log out everywhere
      • Log back in via the console, which forces the link again
    • This is a bit more nuclear, but it fixed one case where the Web App kept thinking the user had no valid FUT club even though they clearly did.

If you post whether:

  • The in-game transfer market works perfectly
  • Companion App is broken or fine
  • Your club is old or recently created

you can usually narrow it down to either:
A) networking / IP issue
B) account / security flag
C) EA being EA after a patch

And yeah, sometimes you do every browser trick in the universe and it’s just EA quietly throttling or flagging something on the backend that only support can see.