How can I turn off or remove the My AI feature on Snapchat?

General
1

I recently noticed the My AI chatbot pinned in my Snapchat chats, and it keeps showing up at the top even though I never wanted to use it. I find it distracting and I’m worried about what data it might be collecting from my account. I’ve tried looking through settings and privacy options but I can’t figure out how to completely remove or disable it. Can someone explain if there’s a way to get rid of My AI on Snapchat, or at least hide it so it stops appearing in my chat list?

2

Short version. You only fully remove or unpin My AI if you pay for Snapchat+. On free accounts you can mute and hide it, but it still exists.

Here is what you do, step by step.

  1. Check if you have Snapchat+

    1. Open Snapchat.
    2. Tap your Bitmoji in the top left.
    3. Tap the gear icon in the top right.
    4. Look for “Snapchat+”.
      If you see it and you pay for it, you get more control.

  2. If you have Snapchat+
    This is how you unpin or remove My AI from the chat list.

    1. Go to the Chat tab.
    2. Press and hold on “My AI”.
    3. Tap “Chat Settings”.
    4. Tap “Clear from Chat Feed”.
      This removes the thread from the list.

    If it still feels pinned:

    1. Press and hold “My AI” again.
    2. Tap “Pin Conversation” and make sure it is toggled OFF.

    Some users report a “Remove My AI” option under settings or under the three dots in the chat. If you see that, use it. If not, “Clear from Chat Feed” is what you get.

  3. If you use the free version
    You cannot fully delete it. You can reduce how much you see it.

    A. Clear the chat

    1. Open the Chat tab.
    2. Press and hold “My AI”.
    3. Tap “Chat Settings”.
    4. Tap “Clear from Chat Feed”.
      It often comes back when you open the app again or use it, but clearing helps keep it away for a bit.

    B. Disable or limit Story and notification stuff

    1. Press and hold “My AI”.
    2. Tap “Chat Settings”.
    3. Turn off “Notification Sounds” or “Message Notifications” if they show.
    4. Back out.

  4. Limit data it uses from you
    Snapchat’s docs say My AI uses your chats with it, your location if you allow it, and general app activity.

    If you worry about data, do this.

    1. Turn off location for Snapchat:
      • iOS: Settings app > Snapchat > Location > set to “Never” or “While Using”.
      • Android: Long press the Snapchat app icon > App info > Permissions > Location > set to “Deny” or “Only while app in use”.

    2. Clear data used for My AI:

      1. Open Snapchat.
      2. Tap your Bitmoji.
      3. Tap the gear icon.
      4. Scroll to “Privacy Controls”.
      5. Tap “Clear Data”.
      6. Tap “Clear My AI Data” if it appears.
      7. Confirm.

    3. Do not chat with My AI
      If you never send messages to it, it has less content from you.
      You might still see the chat, but it uses less of your personal input.

  5. If it still annoys you
    Honest answer. Snapchat wants this feature visible. Free users do not get a full off switch right now. Your choices:

    • Pay for Snapchat+ and clear or unpin it for real.
    • Keep clearing the chat and limit data and notifications.
    • Stop using Snapchat if this feels too invasive.

Small note. Features and menus move around with updates. If any option is missing, check you have the latest app version, then long press the My AI chat again and explore every menu under “Chat Settings” and the three dots in the top right of that chat.

3

You’re not crazy, Snapchat really did just drop an unasked-for AI roommate into everyone’s chats.

@codecrafter already walked through the practical “tap here / tap there” stuff, so I’ll skip rehashing that step-by-step. I’ll focus on a few extra angles and some things I’d do differently.

  1. About actually removing it

    • On free accounts, you’re basically stuck with it existing in your account. Clearing from the chat feed works temporarily, but it can reappear.
    • On Snapchat+, you can unpin/clear it and in some regions there’s a specific “Remove My AI” option. Where I’d disagree slightly with @codecrafter is: even with Snapchat+, it’s not guaranteed to be fully gone forever. It’s more like “visibly gone in your UI,” but Snapchat can still flip switches in future updates.

  2. Make it as invisible as possible
    Besides clearing the chat like they mentioned, you can also:

    • Move your “real” chats above it: start a short convo with a close friend so they stay active and My AI is less “in your face.” It’s not a fix, but it makes it less top-of-mind.
    • Train yourself to literally never tap it. The more you interact, the more Snapchat treats it as “engaging,” which probably makes it more persistent long term.

  3. Data concerns (the part you actually care about)
    What My AI can use, based on Snapchat’s own docs and behavior:

    • Your messages with it.
    • Location, if Snapchat has permission.
    • General app activity (like what you view or use), to a degree.

    Extra privacy steps beyond what @codecrafter already covered:

    • Check “Connected Apps” in Snapchat settings and make sure you’re not piping extra data in through third‑party stuff.
    • Under “Ads” or “Ad Preferences” in Snapchat settings, limit ad personalization. It is not specifically “My AI off,” but it reduces the broader profiling around your account.
    • Regularly clear search history and scan history under “Clear Data” in Privacy Controls, not just “Clear My AI Data.”

  4. If you really don’t want it collecting anything useful

    • Keep location denied at the OS level at all times. Do not rely only on in‑app toggles.
    • Never send it messages, not even “stop” or “go away.” That is still data.
    • Do not use features that explicitly route through My AI (like some experimental lenses or AI features) when they’re labeled as such.

  5. The honest, slightly annoying reality
    Snapchat is treating My AI as a “core feature,” not an optional add‑on. That means:

    • There is no full off switch for free users.
    • Even if you are on Snapchat+ and hide it, that is a product decision, not a true data‑collection kill switch.

So your actual choices if it really bugs you are basically:

  • Minimize it visually (clear chat, ignore it, move real chats above it).
  • Clamp down hard on permissions and data (OS‑level location off, clear My AI data, don’t chat with it).
  • Or, if that still feels gross, step back from Snapchat entirely or keep it on a “junk data” account that doesn’t have your real info.

It’s not a satisfying answer, but right now we’re all just playing in their sandbox and they really want their AI toy pinned at the top.